Did you know that the Office of Fair trading (OFT) reported that consumers no longer have to have their car serviced by a franchise dealer to comply with the manufacturer’s warranty?
From the OFT report: "Servicing at franchise dealers is typically more expensive than servicing at independent garages, averaging £199 and £116 respectively without any apparent difference in the quality of service offered."
Taken from the OFT bulletin 85/04.
Which? magazine reported in 1999, little difference in quality between independents and franchised garages, but did find that franchised dealers were generally more expensive.
Click here to view Office of Fair Trading (OFT) report.